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FoxFire News – December 2016

[vc_row][vc_column width=”1/1″][vc_ff_title el_type=”h1″ align=”left” title=”Meaningful Use Attestation Reminder”][vc_column_text]This is your friendly reminder that the Meaningful Use attestation period is fast approaching. If you are planning to attest for the 2016 calendar year, we’d like to remind you of the following details to help you prepare. Keep in mind, attestation is included for all Meaningful Use Consulting clients. If you are not a Meaningful Use Consulting client, you will be charged the hourly rate for assistance with your attestation.

If you are planning to attest for the 2016 calendar year, please take note of the following dates:

  • January 1, 2017 – Clients may contact FoxFire to schedule their attestation.
  • January 9, 2017 – First available date to schedule attestation
  • February 28, 2017 – Attestation Deadline

When scheduling your attestation, FoxFire will require you to be registered and have access to your username and password. If you do not know your username or password, you will need to call the EHR Incentive Program Information Center at (888) 734-6433. Also, please provide adequate time in coordination with the attestation deadline as to allow for flexibility in the event you need to reschedule your attestation.

If you have any questions about attestation, please contact FoxFire Customer Service.[/vc_column_text][vc_divider show_line=”yes” space_above=”0″ space_below=”0″ el_class=”divider_line”][/vc_column][/vc_row][vc_row][vc_column width=”1/1″][vc_ff_title el_type=”h1″ align=”left” title=”Aetna Notice”][vc_column_text]Aetna has announced that starting January 1, 2017, they will no longer accept paper claims. For 2017 and beyond, Aetna will require you to submit claims electronically. If you are currently submitting paper claims to Aetna, ensure you begin submitting electronically as to avoid denials. If you have questions, reach out to your biller or contact FoxFire Customer Service.[/vc_column_text][vc_divider show_line=”yes” space_above=”0″ space_below=”0″ el_class=”divider_line”][/vc_column][/vc_row][vc_row][vc_column width=”1/1″][vc_ff_title el_type=”h1″ align=”left” title=”Patient Check-In Using FoxFire PM”][vc_column_text]FoxFire has received some questions regarding patient check-in. As this is one of the first steps in the patient process and vital to the accuracy of 4PatientCare, we want to ensure this step is being completed correctly. Please ensure you and/or the appropriate staff member is completing this process appropriately as to avoid any complications.

When a patient arrives for his/her appointment, the staff member should be changing his/her status using the scheduler in FoxFire Practice Management. On the appointment for that specific patient, click on the “S” button to change the status to “checked-in”. Completing this process ensures the patient is checked into EyeMD EMR correctly and tracks the appropriate information for 4Patient Care.

For those of you using 4PatietnCare, this step is vital. If a patient is not checked in through the scheduler, he/she will be considered a “no-show” in 4PatientCare’s system. This will result in the patient receiving a “no-show” text/email notification and will inaccurately track your no-show rates for reporting purposes. Ensure the front desk staff is accurately updated the patient status to avoid this complication moving forward.

If you have any questions about the scheduler or 4PatientCare, reach out to Customer Service.[/vc_column_text][vc_divider show_line=”yes” space_above=”0″ space_below=”0″ el_class=”divider_line”][/vc_column][/vc_row][vc_row][vc_column width=”1/1″][vc_ff_title el_type=”h1″ align=”left” title=”Year End Procedures”][vc_column_text]This is a friendly reminder that at the end of the year you will need to complete your year-end procedures. Even if December 31st is not the end of your fiscal year, you will need to complete a portion of these procedures. Please take a look at the provided guide to walk you through the process. If you have any questions regarding year-end, contact FoxFire Customer Service.[/vc_column_text][vc_button title=”Year End Procedures Guide” target=”_blank” color=”btn-danger” icon=”none” size=”btn-large” href=”http://foxfiresg.com/wp-content/uploads/2016/12/2016-Year-End-Procedures.pdf”][vc_divider show_line=”yes” space_above=”10″ space_below=”0″ el_class=”divider_line”][/vc_column][/vc_row][vc_row][vc_column width=”1/1″][vc_ff_title el_type=”h1″ align=”left” title=”Holiday Hours”][vc_column_text]FoxFire Systems Group will be closing at 12:00 PM CDT on Friday, December 16, 2016 for our staff Christmas party. We will be open normal business hours for the remainder of the holiday season. We hope that everyone has a very Merry Christmas and a Happy New Year.[/vc_column_text][vc_divider show_line=”yes” space_above=”0″ space_below=”0″ el_class=”divider_line”][/vc_column][/vc_row][vc_row][vc_column width=”1/1″][vc_ff_title el_type=”h1″ align=”left” title=”December Tip of the Month”][vc_column_text]Good Practices for End-of-Day Procedures

Ensure you are closing out your day correctly, by following these “best practices” for end of day procedures. These tips will help you stay on track and ensure you are prepared for the following day.

Best Practices for End-of-Day in EyeMD EMR

1. Go to the Order Follow Up dropdown. The Order Follow Up section provides a list of follow up orders that the doctor has sent over. Ensure you have scheduled all the appropriate follow ups that were ordered. If done correctly, this section should be empty.

FoxFire Order Follow Up

 

2. At the end of every day, the doctor should go to the Review dropdown. This section shows a list of all the outstanding charts, documents and imaging studies that have yet to be signed. If closing out the day correctly, this section should be empty.

Waiting for Review

 

3. Go to the Reports dropdown and select the first option, “Charges Not Sent to PM”. Hit refresh. This section shows a list of all exams that have not had charges sent to PM. If done correctly, this section should be empty.

Charges Not Sent

Best Practices for End-of-Day in FoxFire PM

1. Remember to ensure all patients that were seen were checked-in properly in the scheduler as addressed above.

2. Verify that you have sent all charges from PM or Optical into Navigator for billing. To confirm that all charges have been sent, run the following report:
Reports Marble > Order Reports > Lab Orders > Make the selection based on the screenshot below.

Save & Sent Charges
If the report generates results as shown in this screenshot below, you will have to go back in to the order to save and send charges.

Report Findings
3. Pull your payments, charges and/or combination journal from Navigator. Your goal is to empty this journal when you have completed the post/initialize step. To do this, you can post/initialize one of two different ways (Not applicable to FoxFire Billing clients):

  • Post/Initialize by batch – ensure you include all batches listed on the last page of the journal
  • Post/Initialize All – this post/initializes all batches. We recommend you Post/Initialize All at least once a month to avoid timely filing.

After you complete this process, you can verify that the journal is empty by re-running the payments, charges and/or combination journal.[/vc_column_text][/vc_column][/vc_row]